ChannelEngine MCP server

Read orders, products, stock and returns; acknowledge orders and set stock in ChannelEngine. For merchants who sell on marketplaces and webshops through ChannelEngine. Hosted by usefulapi — connect from Claude, ChatGPT, Cursor, or any MCP client.

Claude claude.ai · Desktop

  1. Open Customize → Connectors, then click + Add → Add custom connector.
  2. Enter the name ChannelEngine and this URL, then click Add:
    https://channelengine.usefulapi.io/mcp
  3. Claude opens the login page: enter your ChannelEngine tenant subdomain and Merchant API key.
  4. In a chat, click + → Connectors and turn on ChannelEngine.

Team and Enterprise: an Owner adds the connector for the organization first.

Claude Code

Run this command, then run /mcp in Claude Code to log in:

claude mcp add --transport http channelengine https://channelengine.usefulapi.io/mcp

Cursor

Add to Cursor or add this to ~/.cursor/mcp.json:

{
  "mcpServers": {
    "channelengine": {
      "url": "https://channelengine.usefulapi.io/mcp"
    }
  }
}

VS Code

Add to VS Code or add this to .vscode/mcp.json:

{
  "servers": {
    "channelengine": {
      "type": "http",
      "url": "https://channelengine.usefulapi.io/mcp"
    }
  }
}

ChatGPT chatgpt.com

  1. Open Plugins, click +, then Add custom MCP server.
  2. Enter the name ChannelEngine and this URL, choose OAuth as the authentication, confirm the warning and create it:
    https://channelengine.usefulapi.io/mcp
  3. ChatGPT opens the login page: enter your ChannelEngine tenant subdomain and Merchant API key.
  4. In Plugins, install ChannelEngine, then choose it in a chat.

No Add custom MCP server option? It depends on your account or workspace settings: see OpenAI's guide.

Codex

Run these commands. The second one opens the login page:

codex mcp add channelengine --url https://channelengine.usefulapi.io/mcp
codex mcp login channelengine

Other MCP clients (Windsurf, Cline, Zed and more): add the URL as a remote MCP server (Streamable HTTP). The client then opens the login page in your browser. Do not add an Authorization header: see Before you connect.

live19 toolsFree 50 tool calls / monthPro $9/mo · $90/yr

What you can do with ChannelEngine in Claude and ChatGPT

Take in new orders

Get the orders that are new and not yet processed. Acknowledge each order to tell the channel that you accepted it.

Changes data · channelengine_get_new_orders channelengine_acknowledge_order

Check stock across locations

List the stock locations, then read the stock level of each product across all of them.

channelengine_list_stock_locations channelengine_get_stock

Set stock for products

Send the full stock per location for each product. The change updates live listings on every connected channel.

Changes data · channelengine_update_stock channelengine_get_stock

Review returns and cancellations

List the returns, with filters on channel, order, status, date and acknowledgement. List the order cancellations, with filters on creation date and order numbers.

channelengine_list_returns channelengine_list_cancellations

See which products a channel lists

List the channels, then list the products on one channel for the product numbers you choose.

channelengine_list_channels channelengine_list_channel_listings

Before you connect

The login page asks for your ChannelEngine tenant subdomain and Merchant API key.

Your subdomain is the part before .channelengine.net in your ChannelEngine address. Create the key in ChannelEngine → Settings → Merchant API keys. The key is used only to call the API on your behalf and to derive a private account id.

Add only the URL. Do not add an Authorization header or an API key to the client config. The server signs you in with OAuth: the login page asks for your ChannelEngine tenant subdomain and Merchant API key. If the config has such a header, remove it: some clients then send that header instead of the login token, and every call fails with 401.

Example prompts

Turn on the ChannelEngine connector, then ask in plain words. The AI picks the tools.

Tools 19

ToolTypeWhat it does
channelengine_list_channelsread
List channels
List the marketplaces and webshops (channels) connected to this merchant account, with their ids. Good first call: channel ids are used by the other filters. Merchant API: GET /api/v2/channels.
channelengine_get_settingsread
Get account settings
Get the merchant account settings in ChannelEngine. Merchant API: GET /api/v2/settings.
channelengine_list_stock_locationsread
List stock locations
List the stock locations (warehouses) of this merchant account, with their ids. Merchant API: GET /api/v2/stocklocations.
channelengine_list_ordersread
List orders
List orders with filters: status, order numbers, channel, order date range and acknowledgement state. Returns Content plus TotalCount. Merchant API: GET /api/v2/orders.
channelengine_get_new_ordersread
Get new orders
Get the orders that are new and not yet processed by the merchant (the usual order-intake call). Merchant API: GET /api/v2/orders/new.
channelengine_acknowledge_orderwrite
Acknowledge order (write)
WRITE: acknowledge one order, which tells the channel the merchant accepted it. Needs the ChannelEngine OrderId (from channelengine_list_orders). Optionally sets your own MerchantOrderNo on it. Merchant API: POST /api/v2/orders/acknowledge.
channelengine_list_productsread
List products
Search the merchant product catalogue by name, merchant product number, EAN or brand, or by explicit lists of product numbers or EANs. Merchant API: GET /api/v2/products.
channelengine_get_productread
Get product
Get one product by its merchant product number (SKU). Merchant API: GET /api/v2/products/{merchantProductNo}.
channelengine_list_channel_listingsread
List products on a channel
List the products listed on one channel (marketplace or webshop), optionally for given merchant product numbers. Merchant API: GET /api/v2/channels/{channelId}/products.
channelengine_get_stockread
Get stock levels
Get the stock level per product across all stock locations. Pages start at index 0 here. Merchant API: GET /api/v2/offer/stock.
channelengine_update_stockwrite
Update stock levels (write)
WRITE: set the absolute stock for products at stock locations. This changes live stock on every connected channel. Send the full stock per location, not a change. Merchant API: PUT /api/v2/offer/stock.
channelengine_list_shipmentsread
List shipments
List shipments created for merchant orders, with filters on order, shipment, create date and channel. Merchant API: GET /api/v2/shipments/merchant.
channelengine_list_returnsread
List returns
List returns for merchant orders, with filters on channel, order, status, date and acknowledgement. Merchant API: GET /api/v2/returns/merchant.
channelengine_list_cancellationsread
List cancellations
List order cancellations for this merchant, with filters on creation date and order numbers. Merchant API: GET /api/v2/cancellations/merchant.
channelengine_list_notificationsread
List notifications
List notifications ChannelEngine raised for this merchant (for example order or shipment problems), with date and order filters. Merchant API: GET /api/v2/notifications.
channelengine_usage_statusmeta
Usage status (free-tier meter)
Report the caller's current usage: the plan, calls used this month, the limit of the plan (the free monthly cap or the Pro fair use limit), remaining, and whether the limit is reached. Read-only; does not count against the meter.
channelengine_request_featuremeta
Request a missing feature
Tell usefulapi that the user needs something the ChannelEngine tools cannot do yet (a missing tool, field or filter). Call it only when the user asks for something none of the tools can do, and tell the user that you send the request. Do not call it for errors or for normal requests. Do not include personal data, credentials or customer records. Stored with the product name and the client type (for example Claude or Cursor), without the user's account. At most 5 requests per day. Does not count against the meter.
channelengine_upgrademeta
Upgrade to Pro (unlimited*)
Get Pro: unlimited tool calls (fair use limit: 10,000 a month) on ChannelEngine (the free tier caps monthly usage). Plans: "monthly" — $9/month; "yearly" — $90/year (2 months free). Cancel any time: Pro then runs to the end of the paid period, so it also suits a one-time job. *A fair use limit applies. For heavy use (near Pro's limit): "plus" or "plus_yearly" — Pro+, $39/month or $390/year, unlimited tool calls (fair use limit: 100,000 a month); an existing Pro subscription changes to Pro+ in place (needs confirm: true; the price difference for the rest of the period is charged at once). Otherwise returns a short link to open in your browser (it opens Stripe Checkout); after payment the account upgrades automatically. Does not count against the meter.
channelengine_cancel_subscriptionmeta
Cancel the Pro subscription
Cancel the caller's ChannelEngine Pro subscription at the end of the paid period (no refund for the current period; Pro continues until then, then the free tier applies). Requires confirm: true. Run channelengine_upgrade later to undo the cancel before the period ends. Does not count against the meter.

Pricing

PlanPriceLimit
Free$050 tool calls / month
Proper user$9/mo · $90/yrUnlimited*

*Pro fair use limit: 10,000 tool calls a month on this server. For more, write to [email protected].

Pro covers this ChannelEngine server only. Subscribe with channelengine_upgrade (it returns a Stripe Checkout link). Cancel any time with channelengine_cancel_subscription: Pro continues to the end of the paid period, with no refund for the current period, and running channelengine_upgrade before then undoes the cancel. Or write to [email protected].

FAQ

What can I do with ChannelEngine in Claude or ChatGPT?

Take in new orders. Check stock across locations. Set stock for products. Review returns and cancellations. See which products a channel lists. See what you can do for the details.

Is this an official ChannelEngine product?

No. usefulapi is an independent service. It is not affiliated with or endorsed by ChannelEngine. The server calls the ChannelEngine API with your own ChannelEngine access, so it sees only the data that your account can see.

Can I connect ChannelEngine to Claude or ChatGPT?

Yes. In Claude, add this server's URL as a custom connector. In ChatGPT, add it as a custom MCP server in Plugins. Then log in once. Cursor, VS Code, Claude Code and Codex work too. See the setup steps.

What do I need to connect?

The login page asks for your ChannelEngine tenant subdomain and Merchant API key. See Before you connect for where to find them.

Do I put my ChannelEngine key or an Authorization header in the client config?

No. Add only the URL. Do not add an Authorization header or an API key to the client config. The server signs you in with OAuth: the login page asks for your ChannelEngine tenant subdomain and Merchant API key. If the config has such a header, remove it: some clients then send that header instead of the login token, and every call fails with 401.

How do you keep my ChannelEngine credentials?

The login stores them encrypted in the authorization grant of your connection. The server uses them to call the ChannelEngine API for you and to derive a private account id for usage metering. usefulapi does not show them on any page or in any reply. To stop all access, remove the connector and change or delete these credentials in ChannelEngine.

Can the AI change my ChannelEngine data?

Yes, if you approve it. 2 of the 15 ChannelEngine tools can create or change data. The other 13 are marked read-only. Most MCP clients ask you to approve a tool call before it runs.

What does it cost?

The Free plan gives 50 tool calls / month. Pro costs $9/mo or $90/yr, with unlimited tool calls (fair use limit: 10,000 tool calls a month), for this ChannelEngine server only. Cancel any time: Pro then runs to the end of the paid period. Run channelengine_usage_status to see how many calls you used.

How do I subscribe or cancel?

Ask the AI to run channelengine_upgrade: it returns a Stripe Checkout link. To cancel, run channelengine_cancel_subscription. Pro continues to the end of the paid period.

What if a ChannelEngine tool that I need is missing?

Tell the AI what you wanted to do. It can send the request with channelengine_request_feature. We store the text with the server name, the type of AI client and the tool you tried, not with your account, and read every request when we plan new tools. You can send up to 5 requests per day.

Which AI clients can I use?

Any client that supports remote MCP servers (Streamable HTTP) with OAuth login: Claude (web and desktop), Claude Code, ChatGPT, Codex, Cursor, VS Code, Windsurf and others.

This is a Model Context Protocol endpoint — meant to be connected from an AI client, not opened in a browser. An invalid_token response at the URL is the auth gate working as designed; clients authenticate automatically.

Need a tool this server does not have, or a connection to another system? We build custom integrations and MCP servers.

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