ServiceBridge MCP server

Read work orders, invoices and customers; add leads, tasks and notes in ServiceBridge. For field service companies that run work orders, estimates and invoices in ServiceBridge. Hosted by usefulapi — connect from Claude, ChatGPT, Cursor, or any MCP client.

Claude claude.ai · Desktop

  1. Open Customize → Connectors, then click + Add → Add custom connector.
  2. Enter the name ServiceBridge and this URL, then click Add:
    https://servicebridge.usefulapi.io/mcp
  3. Claude opens the login page: enter your API User ID and API User password.
  4. In a chat, click + → Connectors and turn on ServiceBridge.

Team and Enterprise: an Owner adds the connector for the organization first.

Claude Code

Run this command, then run /mcp in Claude Code to log in:

claude mcp add --transport http servicebridge https://servicebridge.usefulapi.io/mcp

Cursor

Add to Cursor or add this to ~/.cursor/mcp.json:

{
  "mcpServers": {
    "servicebridge": {
      "url": "https://servicebridge.usefulapi.io/mcp"
    }
  }
}

VS Code

Add to VS Code or add this to .vscode/mcp.json:

{
  "servers": {
    "servicebridge": {
      "type": "http",
      "url": "https://servicebridge.usefulapi.io/mcp"
    }
  }
}

ChatGPT chatgpt.com

  1. Open Plugins, click +, then Add custom MCP server.
  2. Enter the name ServiceBridge and this URL, choose OAuth as the authentication, confirm the warning and create it:
    https://servicebridge.usefulapi.io/mcp
  3. ChatGPT opens the login page: enter your API User ID and API User password.
  4. In Plugins, install ServiceBridge, then choose it in a chat.

No Add custom MCP server option? It depends on your account or workspace settings: see OpenAI's guide.

Codex

Run these commands. The second one opens the login page:

codex mcp add servicebridge --url https://servicebridge.usefulapi.io/mcp
codex mcp login servicebridge

Other MCP clients (Windsurf, Cline, Zed and more): add the URL as a remote MCP server (Streamable HTTP). The client then opens the login page in your browser. Do not add an Authorization header: see Before you connect.

live30 toolsFree 50 tool calls / monthPro $9/mo · $90/yr

What you can do with ServiceBridge in Claude and ChatGPT

Plan the work orders for a date range

List work orders for a date range, customer, location or status. Open one to see its visits and lines. List the teams to check who can take a job.

servicebridge_list_work_orders servicebridge_get_work_order servicebridge_list_teams

Find a customer and their open estimates

Search the customers by name. List the estimates of that customer, filtered by status.

servicebridge_list_customers servicebridge_list_estimates

Review invoices and payments for a period

List invoices filtered by status or date, and list the payments for the same period. Read the invoice totals per period.

servicebridge_list_invoices servicebridge_list_payments servicebridge_get_invoice_statistics

Log a follow-up note and task

Add an activity note to a customer, job, invoice or location. Create a follow-up task, optionally for a customer.

Changes data · servicebridge_add_activity_note servicebridge_create_task

Add a new lead or customer

Create a sales lead or a customer. Change the name, type or notes of a customer; only the fields you pass change.

Changes data · servicebridge_create_lead servicebridge_create_customer servicebridge_update_customer

Before you connect

The login page asks for your API User ID and API User password.

Create the API user in ServiceBridge → Settings → Public API Settings → API Users (Public API access must be on). The API user's access follows its Personnel role. Your credentials are used only to call the API on your behalf and to derive a private account id; they are never shown to anyone.

Add only the URL. Do not add an Authorization header or an API key to the client config. The server signs you in with OAuth: the login page asks for your API User ID and API User password. If the config has such a header, remove it: some clients then send that header instead of the login token, and every call fails with 401.

Example prompts

Turn on the ServiceBridge connector, then ask in plain words. The AI picks the tools.

Tools 30

ToolTypeWhat it does
servicebridge_whoamiread
Current API user
Show the API user and the account profile the connection uses. ServiceBridge REST: GET /Users/Current.
servicebridge_list_customersread
List customers
List customers, with optional name or text search. ServiceBridge REST: GET /Customers.
servicebridge_get_customerread
Get customer
Get one customer by id. ServiceBridge REST: GET /Customers/{id}.
servicebridge_list_contactsread
List contacts
List customer contacts, optionally for one customer or location. ServiceBridge REST: GET /Contacts.
servicebridge_list_locationsread
List locations
List service locations (job sites), optionally for one customer. ServiceBridge REST: GET /Locations.
servicebridge_list_work_ordersread
List work orders
List work orders, filtered by date range, customer, location or status. ServiceBridge REST: GET /WorkOrders.
servicebridge_get_work_orderread
Get work order
Get one work order by id, with its visits and lines. ServiceBridge REST: GET /WorkOrders/{id}.
servicebridge_list_estimatesread
List estimates
List estimates (quotes), filtered by date range, customer or status. ServiceBridge REST: GET /Estimates.
servicebridge_get_estimateread
Get estimate
Get one estimate by id, with its visits and lines. ServiceBridge REST: GET /Estimates/{id}.
servicebridge_list_invoicesread
List invoices
List invoices, filtered by date range, customer or status. ServiceBridge REST: GET /Invoices.
servicebridge_get_invoiceread
Get invoice
Get one invoice by id. ServiceBridge REST: GET /Invoices/{id}.
servicebridge_list_paymentsread
List payments
List customer payments, filtered by date range or status. ServiceBridge REST: GET /Payments.
servicebridge_list_tasksread
List tasks
List tasks, filtered by due date, branch, team, status or priority. ServiceBridge REST: GET /Tasks.
servicebridge_get_taskread
Get task
Get one task by id. ServiceBridge REST: GET /Tasks/{id}.
servicebridge_list_leadsread
List leads
List sales leads, filtered by text, status, source or date. ServiceBridge REST: GET /Leads.
servicebridge_get_leadread
Get lead
Get one sales lead by id. ServiceBridge REST: GET /Leads/{id}.
servicebridge_list_employeesread
List employees
List employees (technicians and staff), filtered by branch, team or status. ServiceBridge REST: GET /Employees.
servicebridge_list_activity_notesread
List activity notes
List activity notes, filtered by customer, job, invoice, payment or location. ServiceBridge REST: GET /ActivityNote.
servicebridge_list_teamsread
List teams
List dispatch teams, optionally for one branch. ServiceBridge REST: GET /Teams.
servicebridge_list_payment_methodsread
List payment methods
List the payment methods set up in the account. ServiceBridge REST: GET /PaymentMethods.
servicebridge_get_invoice_statisticsread
Invoice statistics
Get invoice totals for a period, grouped by granularity. ServiceBridge REST: GET /Statistics/Invoices.
servicebridge_create_customerwrite
Create customer
Create a customer. Writes to the account. ServiceBridge REST: POST /Customers.
servicebridge_update_customerwrite
Update customer
Change a customer's name, type or notes. Only the fields you pass change. Writes to the account. ServiceBridge REST: PUT /Customers/{id}.
servicebridge_create_leadwrite
Create lead
Create a sales lead. Writes to the account. ServiceBridge REST: POST /Leads.
servicebridge_create_taskwrite
Create task
Create a task, optionally for a customer. Writes to the account. ServiceBridge REST: POST /Tasks.
servicebridge_add_activity_notewrite
Add activity note
Add an activity note to a customer, job, invoice or location. Writes to the account. ServiceBridge REST: POST /ActivityNote.
servicebridge_usage_statusmeta
Usage status (free-tier meter)
Report the caller's current usage: the plan, calls used this month, the limit of the plan (the free monthly cap or the Pro fair use limit), remaining, and whether the limit is reached. Read-only; does not count against the meter.
servicebridge_request_featuremeta
Request a missing feature
Tell usefulapi that the user needs something the ServiceBridge tools cannot do yet (a missing tool, field or filter). Call it only when the user asks for something none of the tools can do, and tell the user that you send the request. Do not call it for errors or for normal requests. Do not include personal data, credentials or customer records. Stored with the product name and the client type (for example Claude or Cursor), without the user's account. At most 5 requests per day. Does not count against the meter.
servicebridge_upgrademeta
Upgrade to Pro (unlimited*)
Get Pro: unlimited tool calls (fair use limit: 10,000 a month) on ServiceBridge (the free tier caps monthly usage). Plans: "monthly" — $9/month; "yearly" — $90/year (2 months free). Cancel any time: Pro then runs to the end of the paid period, so it also suits a one-time job. *A fair use limit applies. For heavy use (near Pro's limit): "plus" or "plus_yearly" — Pro+, $39/month or $390/year, unlimited tool calls (fair use limit: 100,000 a month); an existing Pro subscription changes to Pro+ in place (needs confirm: true; the price difference for the rest of the period is charged at once). Otherwise returns a short link to open in your browser (it opens Stripe Checkout); after payment the account upgrades automatically. Does not count against the meter.
servicebridge_cancel_subscriptionmeta
Cancel the Pro subscription
Cancel the caller's ServiceBridge Pro subscription at the end of the paid period (no refund for the current period; Pro continues until then, then the free tier applies). Requires confirm: true. Run servicebridge_upgrade later to undo the cancel before the period ends. Does not count against the meter.

Pricing

PlanPriceLimit
Free$050 tool calls / month
Proper user$9/mo · $90/yrUnlimited*

*Pro fair use limit: 10,000 tool calls a month on this server. For more, write to [email protected].

Pro covers this ServiceBridge server only. Subscribe with servicebridge_upgrade (it returns a Stripe Checkout link). Cancel any time with servicebridge_cancel_subscription: Pro continues to the end of the paid period, with no refund for the current period, and running servicebridge_upgrade before then undoes the cancel. Or write to [email protected].

FAQ

What can I do with ServiceBridge in Claude or ChatGPT?

Plan the work orders for a date range. Find a customer and their open estimates. Review invoices and payments for a period. Log a follow-up note and task. Add a new lead or customer. See what you can do for the details.

Is this an official ServiceBridge product?

No. usefulapi is an independent service. It is not affiliated with or endorsed by ServiceBridge. The server calls the ServiceBridge API with your own ServiceBridge access, so it sees only the data that your account can see.

Can I connect ServiceBridge to Claude or ChatGPT?

Yes. In Claude, add this server's URL as a custom connector. In ChatGPT, add it as a custom MCP server in Plugins. Then log in once. Cursor, VS Code, Claude Code and Codex work too. See the setup steps.

What do I need to connect?

The login page asks for your API User ID and API User password. See Before you connect for where to find them.

Do I put my ServiceBridge key or an Authorization header in the client config?

No. Add only the URL. Do not add an Authorization header or an API key to the client config. The server signs you in with OAuth: the login page asks for your API User ID and API User password. If the config has such a header, remove it: some clients then send that header instead of the login token, and every call fails with 401.

How do you keep my ServiceBridge credentials?

The login stores them encrypted in the authorization grant of your connection. The server uses them to call the ServiceBridge API for you and to derive a private account id for usage metering. usefulapi does not show them on any page or in any reply. To stop all access, remove the connector and change or delete these credentials in ServiceBridge.

Can the AI change my ServiceBridge data?

Yes, if you approve it. 5 of the 26 ServiceBridge tools can create or change data. The other 21 are marked read-only. Most MCP clients ask you to approve a tool call before it runs.

What does it cost?

The Free plan gives 50 tool calls / month. Pro costs $9/mo or $90/yr, with unlimited tool calls (fair use limit: 10,000 tool calls a month), for this ServiceBridge server only. Cancel any time: Pro then runs to the end of the paid period. Run servicebridge_usage_status to see how many calls you used.

How do I subscribe or cancel?

Ask the AI to run servicebridge_upgrade: it returns a Stripe Checkout link. To cancel, run servicebridge_cancel_subscription. Pro continues to the end of the paid period.

What if a ServiceBridge tool that I need is missing?

Tell the AI what you wanted to do. It can send the request with servicebridge_request_feature. We store the text with the server name, the type of AI client and the tool you tried, not with your account, and read every request when we plan new tools. You can send up to 5 requests per day.

Which AI clients can I use?

Any client that supports remote MCP servers (Streamable HTTP) with OAuth login: Claude (web and desktop), Claude Code, ChatGPT, Codex, Cursor, VS Code, Windsurf and others.

This is a Model Context Protocol endpoint — meant to be connected from an AI client, not opened in a browser. An invalid_token response at the URL is the auth gate working as designed; clients authenticate automatically.

Need a tool this server does not have, or a connection to another system? We build custom integrations and MCP servers.

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