Read tickets, customers, stock and invoices; add confirmed internal ticket notes. For repair shop teams managing tickets, customers, parts and invoices in RepairDesk. Hosted by usefulapi — connect from Claude, ChatGPT, Cursor, or any MCP client.
Team and Enterprise: an Owner adds the connector for the organization first.
Run this command, then run /mcp in Claude Code to log in:
Add to Cursor or add this to ~/.cursor/mcp.json:
{
"mcpServers": {
"repairdesk": {
"url": "https://repairdesk.usefulapi.io/mcp"
}
}
}Add to VS Code or add this to .vscode/mcp.json:
{
"servers": {
"repairdesk": {
"type": "http",
"url": "https://repairdesk.usefulapi.io/mcp"
}
}
}No Add custom MCP server option? It depends on your account or workspace settings: see OpenAI's guide.
Run these commands. The second one opens the login page:
Other MCP clients (Windsurf, Cline, Zed and more): add the URL as a remote MCP server (Streamable HTTP). The client then opens the login page in your browser. Do not add an Authorization header: see Before you connect.
Find a ticket by keyword, then review its customer, device, status, notes and line items before responding to a customer.
repairdesk_list_tickets repairdesk_get_ticket
Read appointments with customer, device and assignment details to prepare for the next repair intake.
repairdesk_list_appointments
Look up an item by name or SKU, review available stock and inspect its condition and storage location options.
repairdesk_list_inventory repairdesk_list_parts repairdesk_get_inventory_options
Find an invoice, review its details and check the outstanding amount and paid flag before discussing payment with a customer.
repairdesk_list_invoices repairdesk_get_invoice repairdesk_get_invoice_due
Review the selected ticket and note text, then append an internal note after explicit confirmation. Inspect the ticket notes before retrying an uncertain result.
Changes data · repairdesk_get_ticket repairdesk_add_internal_ticket_note
The login page asks for your RepairDesk API key.
Find the key in Store → General Settings → Other Information → API KEY. Your RepairDesk subscription must include API access. Reset the API key in RepairDesk to revoke this connection. RepairDesk documents API-key deprecation as expected, with no published date; its OAuth clients are store-specific. Billing and usage are per API key: resetting or replacing it creates a separate identity. Requested business/customer data passes through UsefulAPI to your chosen AI client and its model provider. This is an independent integration.
Add only the URL. Do not add an Authorization header or an API key to the client config. The server signs you in with OAuth: the login page asks for your RepairDesk API key. If the config has such a header, remove it: some clients then send that header instead of the login token, and every call fails with 401.
Turn on the RepairDesk connector, then ask in plain words. The AI picks the tools.
| Tool | Type | What it does |
|---|---|---|
repairdesk_list_customers | read | List customers Search customer records by keyword or referral source. Returns one page. GET /customers. |
repairdesk_get_customer | read | Get a customer Get one customer using its ID from customer or ticket lookup. GET /customers/{customerId}. |
repairdesk_list_tickets | read | List repair tickets Find ticket/order numbers, customer/device context, status and assignments. keyword searches the ticket list. Returns one page (page defaults0). GET /tickets. |
repairdesk_get_ticket | read | Get a repair ticket Read ticket summary, customer, repair devices, notes, line items and invoice context. GET /tickets/{Ticket-Id}. The vendor checks store ownership, including transfers into this store. |
repairdesk_list_invoices | read | List invoices Search invoice numbers and customers; inspect totals, paid status and available balances. One page (page defaults0). GET /invoices. |
repairdesk_get_invoice | read | Get an invoice Read a single invoice; no payment or invoice creation occurs. GET /invoices/{Invoice-Id}. |
repairdesk_get_invoice_due | read | Get invoice amount due Read outstanding invoice amount and paid flag. GET /invoices/{Invoice-Id}/dueamount. |
repairdesk_list_inventory | read | Search inventory Look up inventory by ID, name or SKU in keyword. Returns the vendor's items list; this endpoint documents pagesize but no page parameter. GET /inventory. |
repairdesk_list_devices | read | List device models Read device catalogue by manufacturer/brand or device name. GET /devices. |
repairdesk_list_parts | read | List repair parts Read parts names, SKU, stock and pricing. GET /parts. |
repairdesk_list_statuses | read | List ticket statuses Find the store's available ticket status names. GET /statuses. |
repairdesk_list_repair_categories | read | List repair categories Read available repair categories. GET /repaircategories. |
repairdesk_list_networks | read | List networks Read the device network catalogue. GET /networks. |
repairdesk_get_inventory_options | read | Read inventory options Read available item conditions and physical storage locations. GET /inventory/additionalinfo. |
repairdesk_list_employees | read | List repair staff Read only staff ID, display name and role for assignment lookup. Access PINs, permissions, private employee data and payroll are omitted. GET /employees. |
repairdesk_list_appointments | read | List appointments and leads Search leads/appointments with customer/device context and assignment. Returns one page. GET /appointment. |
repairdesk_add_internal_ticket_note | write | Add an internal ticket note Append an internal note (type0) after explicit confirmation. First reads the ticket and verifies its ID and optional repair/device line ID. No status, timer, messaging, payment or delete endpoint is called. POST /ticket/addnote. On an uncertain response, inspect notes before retrying; writes are attempted once. |
repairdesk_usage_status | Usage status (free-tier meter) Report the caller's current usage: the plan, calls used this month, the limit of the plan (the free monthly cap or the Pro fair use limit), remaining, and whether the limit is reached. Read-only; does not count against the meter. | |
repairdesk_request_feature | Request a missing feature Tell usefulapi that the user needs something the RepairDesk tools cannot do yet (a missing tool, field or filter). Call it only when the user asks for something none of the tools can do, and tell the user that you send the request. Do not call it for errors or for normal requests. Do not include personal data, credentials or customer records. Stored with the product name and the client type (for example Claude or Cursor), without the user's account. At most 5 requests per day. Does not count against the meter. | |
repairdesk_upgrade | Upgrade to Pro (unlimited*) Get Pro: unlimited tool calls (fair use limit: 10,000 a month) on RepairDesk (the free tier caps monthly usage). Plans: "monthly" — $9/month; "yearly" — $90/year (2 months free). Cancel any time: Pro then runs to the end of the paid period, so it also suits a one-time job. *A fair use limit applies. For heavy use (near Pro's limit): "plus" or "plus_yearly" — Pro+, $39/month or $390/year, unlimited tool calls (fair use limit: 100,000 a month); an existing Pro subscription changes to Pro+ in place (needs confirm: true; the price difference for the rest of the period is charged at once). Otherwise returns a short link to open in your browser (it opens Stripe Checkout); after payment the account upgrades automatically. Does not count against the meter. | |
repairdesk_cancel_subscription | Cancel the Pro subscription Cancel the caller's RepairDesk Pro subscription at the end of the paid period (no refund for the current period; Pro continues until then, then the free tier applies). Requires confirm: true. Run repairdesk_upgrade later to undo the cancel before the period ends. Does not count against the meter. |
| Plan | Price | Limit |
|---|---|---|
| Free | $0 | 50 tool calls / month |
| Proper API key | $9/mo · $90/yr | Unlimited* |
*Pro fair use limit: 10,000 tool calls a month on this server. For more, write to [email protected].
Pro covers this RepairDesk server only. Subscribe with repairdesk_upgrade (it returns a Stripe Checkout link). Cancel any time with repairdesk_cancel_subscription: Pro continues to the end of the paid period, with no refund for the current period, and running repairdesk_upgrade before then undoes the cancel. Or write to [email protected].
Get up to speed on a repair. Review upcoming appointments. Check parts and stock. Answer an invoice balance question. Record a confirmed internal note. See what you can do for the details.
No. usefulapi is an independent service. It is not affiliated with or endorsed by RepairDesk. The server calls the RepairDesk API with your own RepairDesk access, so it sees only the data that your account can see.
Yes. In Claude, add this server's URL as a custom connector. In ChatGPT, add it as a custom MCP server in Plugins. Then log in once. Cursor, VS Code, Claude Code and Codex work too. See the setup steps.
The login page asks for your RepairDesk API key. See Before you connect for where to find it.
No. Add only the URL. Do not add an Authorization header or an API key to the client config. The server signs you in with OAuth: the login page asks for your RepairDesk API key. If the config has such a header, remove it: some clients then send that header instead of the login token, and every call fails with 401.
The login stores them encrypted in the authorization grant of your connection. The server uses them to call the RepairDesk API for you and to derive a private account id for usage metering. usefulapi does not show them on any page or in any reply. To stop all access, remove the connector and change or delete these credentials in RepairDesk.
Yes, if you approve it. 1 of the 17 RepairDesk tools can create or change data. The other 16 are marked read-only. Most MCP clients ask you to approve a tool call before it runs.
The Free plan gives 50 tool calls / month. Pro costs $9/mo or $90/yr, with unlimited tool calls (fair use limit: 10,000 tool calls a month), for this RepairDesk server only. Cancel any time: Pro then runs to the end of the paid period. Run repairdesk_usage_status to see how many calls you used.
Ask the AI to run repairdesk_upgrade: it returns a Stripe Checkout link. To cancel, run repairdesk_cancel_subscription. Pro continues to the end of the paid period.
Tell the AI what you wanted to do. It can send the request with repairdesk_request_feature. We store the text with the server name, the type of AI client and the tool you tried, not with your account, and read every request when we plan new tools. You can send up to 5 requests per day.
Any client that supports remote MCP servers (Streamable HTTP) with OAuth login: Claude (web and desktop), Claude Code, ChatGPT, Codex, Cursor, VS Code, Windsurf and others.
This is a Model Context Protocol endpoint — meant to be connected from an AI client, not opened in a browser. An invalid_token response at the URL is the auth gate working as designed; clients authenticate automatically.
Need a tool this server does not have, or a connection to another system? We build custom integrations and MCP servers.