Read Feefo service, product and NPS reviews and ratings; reply to reviews. Hosted by usefulapi — connect from Claude, ChatGPT, Cursor, or any MCP client.
Team and Enterprise: an Owner adds the connector for the organization first.
Run this command, then run /mcp in Claude Code to log in:
Add to Cursor or add this to ~/.cursor/mcp.json:
{
"mcpServers": {
"feefo": {
"url": "https://feefo.usefulapi.io/mcp"
}
}
}Add to VS Code or add this to .vscode/mcp.json:
{
"servers": {
"feefo": {
"type": "http",
"url": "https://feefo.usefulapi.io/mcp"
}
}
}No Add custom MCP server option? It depends on your account or workspace settings: see OpenAI's guide.
Run these commands. The second one opens the login page:
Other MCP clients (Windsurf, Cline, Zed and more): add the URL as a remote MCP server (Streamable HTTP). The client then opens the login page in your browser. Do not add an Authorization header: see Before you connect.
The login page asks for your App Key Client ID, App Key Secret and Merchant identifier.
In Feefo Hub open Settings -> Connectivity -> App Keys, create an App Key (limit its services if you like) and copy the Client ID and Secret from its Details. The merchant identifier is under Settings -> Business details. Your credentials are used only to call the Feefo API on your behalf; they are never shown to anyone.
Add only the URL. Do not add an Authorization header or an API key to the client config. The server signs you in with OAuth: the login page asks for your App Key Client ID, App Key Secret and Merchant identifier. If the config has such a header, remove it: some clients then send that header instead of the login token, and every call fails with 401.
Turn on the Feefo connector, then ask in plain words. The AI picks the tools.
| Tool | Type | What it does |
|---|---|---|
feefo_list_reviews | read | List Feefo reviews List reviews of your Feefo account, newest updates first. mode: all (service + product, default), service (seller/service reviews), product (product reviews; give product_sku or parent_product_sku) or nps (Net Promoter Score responses). Returns summary.meta (count, pages) and reviews[] with ratings, comment text, customer display name and review threads. Page with page/page_size. |
feefo_get_review | read | Get a Feefo review Get one review by its id (the `id` of a service or product element from feefo_list_reviews), optionally with its full thread of replies. |
feefo_get_review_summary | read | Get Feefo rating summary Aggregate ratings for your Feefo account: average rating and star distribution (1 to 5 stars) for service and product reviews, merchant details, review counts. mode: all (default), service, product (needs product_sku or parent_product_sku) or nps (promoters/passives/detractors). Use since_period=all for lifetime figures (Feefo default: the last year). |
feefo_get_product_ratings | read | Get Feefo product ratings Average star rating per product SKU (products[] with rating, sku and optionally review_count). Filter by product_sku (comma-separated, leading/trailing * wildcards allowed) or parent_product_sku. |
feefo_reply_to_review | write | Reply to a Feefo review WRITE: publish a public reply to a review on your Feefo account, optionally emailing the customer (notify_customer). Visible to the public on your Feefo page and not undoable through this server. `review_id` is the `id` of the service or product element returned by feefo_list_reviews (not the outer review url id). Confirm the wording with the user first. |
feefo_usage_status | Usage status (free-tier meter) Report the caller's current usage: the plan, calls used this month, the limit of the plan (the free monthly cap or the Pro fair use limit), remaining, and whether the limit is reached. Read-only; does not count against the meter. | |
feefo_request_feature | Request a missing feature Tell usefulapi that the user needs something the Feefo tools cannot do yet (a missing tool, field or filter). Call it only when the user asks for something none of the tools can do, and tell the user that you send the request. Do not call it for errors or for normal requests. Do not include personal data, credentials or customer records. Stored with the product name and the client type (for example Claude or Cursor), without the user's account. At most 5 requests per day. Does not count against the meter. | |
feefo_upgrade | Upgrade to Pro (unlimited*) Get Pro: unlimited tool calls (fair use limit: 10,000 a month) on Feefo (the free tier caps monthly usage). Plans: "monthly" — $9/month; "yearly" — $90/year (2 months free). Cancel any time: Pro then runs to the end of the paid period, so it also suits a one-time job. *A fair use limit applies. For heavy use (near Pro's limit): "plus" or "plus_yearly" — Pro+, $39/month or $390/year, unlimited tool calls (fair use limit: 100,000 a month); an existing Pro subscription changes to Pro+ in place (needs confirm: true; the price difference for the rest of the period is charged at once). Otherwise returns a short link to open in your browser (it opens Stripe Checkout); after payment the account upgrades automatically. Does not count against the meter. | |
feefo_cancel_subscription | Cancel the Pro subscription Cancel the caller's Feefo Pro subscription at the end of the paid period (no refund for the current period; Pro continues until then, then the free tier applies). Requires confirm: true. Run feefo_upgrade later to undo the cancel before the period ends. Does not count against the meter. |
| Plan | Price | Limit |
|---|---|---|
| Free | $0 | 50 tool calls / month |
| Proper merchant account | $9/mo · $90/yr | Unlimited* |
*Pro fair use limit: 10,000 tool calls a month on this server. For more, write to [email protected].
Pro covers this Feefo server only. Subscribe with feefo_upgrade (it returns a Stripe Checkout link). Cancel any time with feefo_cancel_subscription: Pro continues to the end of the paid period, with no refund for the current period, and running feefo_upgrade before then undoes the cancel. Or write to [email protected].
No. usefulapi is an independent service. It is not affiliated with or endorsed by Feefo. The server calls the Feefo API with your own Feefo access, so it sees only the data that your account can see.
Yes. In Claude, add this server's URL as a custom connector. In ChatGPT, add it as a custom MCP server in Plugins. Then log in once. Cursor, VS Code, Claude Code and Codex work too. See the setup steps.
The login page asks for your App Key Client ID, App Key Secret and Merchant identifier. See Before you connect for where to find them.
No. Add only the URL. Do not add an Authorization header or an API key to the client config. The server signs you in with OAuth: the login page asks for your App Key Client ID, App Key Secret and Merchant identifier. If the config has such a header, remove it: some clients then send that header instead of the login token, and every call fails with 401.
The login stores them encrypted in the authorization grant of your connection. The server uses them to call the Feefo API for you and to derive a private account id for usage metering. usefulapi does not show them on any page or in any reply. To stop all access, remove the connector and change or delete these credentials in Feefo.
Yes, if you approve it. 1 of the 5 Feefo tools can create or change data. The other 4 are marked read-only. Most MCP clients ask you to approve a tool call before it runs.
The Free plan gives 50 tool calls / month. Pro costs $9/mo or $90/yr, with unlimited tool calls (fair use limit: 10,000 tool calls a month), for this Feefo server only. Cancel any time: Pro then runs to the end of the paid period. Run feefo_usage_status to see how many calls you used.
Ask the AI to run feefo_upgrade: it returns a Stripe Checkout link. To cancel, run feefo_cancel_subscription. Pro continues to the end of the paid period.
Tell the AI what you wanted to do. It can send the request with feefo_request_feature. We store the text with the server name, the type of AI client and the tool you tried, not with your account, and read every request when we plan new tools. You can send up to 5 requests per day.
Any client that supports remote MCP servers (Streamable HTTP) with OAuth login: Claude (web and desktop), Claude Code, ChatGPT, Codex, Cursor, VS Code, Windsurf and others.
This is a Model Context Protocol endpoint — meant to be connected from an AI client, not opened in a browser. An invalid_token response at the URL is the auth gate working as designed; clients authenticate automatically.