Placetel MCP server

Read Placetel calls, recordings, numbers and routing; edit contacts, start calls, send SMS. Hosted by usefulapi — connect from Claude, ChatGPT, Cursor, or any MCP client.

Claude claude.ai · Desktop

  1. Open Customize → Connectors, then click + Add → Add custom connector.
  2. Enter the name Placetel and this URL, then click Add:
    https://placetel.usefulapi.io/mcp
  3. Claude opens the login page: enter your Placetel API key.
  4. In a chat, click + → Connectors and turn on Placetel.

Team and Enterprise: an Owner adds the connector for the organization first.

Claude Code

Run this command, then run /mcp in Claude Code to log in:

claude mcp add --transport http placetel https://placetel.usefulapi.io/mcp

Cursor

Add to Cursor or add this to ~/.cursor/mcp.json:

{
  "mcpServers": {
    "placetel": {
      "url": "https://placetel.usefulapi.io/mcp"
    }
  }
}

VS Code

Add to VS Code or add this to .vscode/mcp.json:

{
  "servers": {
    "placetel": {
      "type": "http",
      "url": "https://placetel.usefulapi.io/mcp"
    }
  }
}

ChatGPT chatgpt.com

  1. Open Plugins, click +, then Add custom MCP server.
  2. Enter the name Placetel and this URL, choose OAuth as the authentication, confirm the warning and create it:
    https://placetel.usefulapi.io/mcp
  3. ChatGPT opens the login page: enter your Placetel API key.
  4. In Plugins, install Placetel, then choose it in a chat.

No Add custom MCP server option? It depends on your account or workspace settings: see OpenAI's guide.

Codex

Run these commands. The second one opens the login page:

codex mcp add placetel --url https://placetel.usefulapi.io/mcp
codex mcp login placetel

Other MCP clients (Windsurf, Cline, Zed and more): add the URL as a remote MCP server (Streamable HTTP). The client then opens the login page in your browser. Do not add an Authorization header: see Before you connect.

live32 toolsFree 50 tool calls / monthPro $9/mo · $90/yr

Before you connect

The login page asks for your Placetel API key.

Find it in Placetel at Integrations → Web API (web.placetel.de/integrations/web_api); an API v1 key works too. The key acts with your account's permissions. Your key is used only to call the Placetel API on your behalf; it is never shown to anyone.

Add only the URL. Do not add an Authorization header or an API key to the client config. The server signs you in with OAuth: the login page asks for your Placetel API key. If the config has such a header, remove it: some clients then send that header instead of the login token, and every call fails with 401.

Example prompts

Turn on the Placetel connector, then ask in plain words. The AI picks the tools.

Tools 32

ToolTypeWhat it does
placetel_get_accountread
Get account
The Placetel account this API key belongs to: user id, name, email, company, platform (e.g. PROFI), primary SIP user id and the numbers the key may use. GET /me.
placetel_list_usersread
List users
List the web users of the account (main account and sub-users) with name, email, login, type, permissions and numbers. Filter by name, email, login or type. GET /users.
placetel_list_sip_usersread
List SIP users (extensions)
List SIP users (phone extensions, softphones, fax and trunk lines) with extension number (did), caller id, type, online state and registrations. SIP passwords and PINs are never returned. GET /sip_users.
placetel_get_sip_userread
Get SIP user
One SIP user (extension) by id: sipuid, extension, caller id, type, linked web user, online state and call settings. The SIP password and PINs are never returned. GET /sip_users/{id}.
placetel_list_callsread
List incoming calls
Incoming calls (accepted, missed, blocked, voicemail) on one day, today by default: caller number, called number, duration, matching contact, voicemail file URL and unread flag. For a different day pass date. GET /calls.
placetel_get_callread
Get call
One incoming call by id: caller, called number, type, duration, contact, voicemail file URL. GET /calls/{id}.
placetel_list_call_detail_recordsread
List call detail records
Call detail records (billing view) for one day: from, to, answering SIP user, length in seconds, cost amount and description. date is required. GET /call_detail_records.
placetel_list_recordingsread
List call recordings
Call recordings with direction, from, to, duration, time and the file URL. Filter by direction, number or day. GET /recordings.
placetel_list_contactsread
List contacts
List the shared phone-book contacts with names, company, phone/mobile/fax numbers, emails, tags and blocked flag. Filter by name, company, email, number or update time. search_number finds a contact by any of its numbers. GET /contacts.
placetel_get_contactread
Get contact
One contact by id with all its fields. GET /contacts/{id}.
placetel_list_numbersread
List phone numbers
List the phone numbers of the account with number, E.164 form, name, description, site, activation state and the routing object id that answers them. GET /numbers.
placetel_get_numberread
Get phone number
One phone number by id: number, E.164, name, site, carrier, activation state and routing id. GET /numbers/{id}.
placetel_list_number_profilesread
List number profiles
The routing profiles of a phone number (for example Standard, Holiday, Night) and which one is active. Needs a Placetel plan with number profiles. GET /numbers/{number_id}/profiles.
placetel_list_routingsread
List routings
List routing objects (what happens to an incoming call: forward, group, routing plan, IVR, queue, voicemail, API) with their settings and time settings. Filter by update time. GET /routings.
placetel_get_routingread
Get routing
One routing object by its id or by the phone number it answers. GET /routings/{number_or_id}.
placetel_list_routing_plansread
List routing plans
List routing plans (time-based call distribution plans) with name, description, ring duration and object counts. GET /routing_plans.
placetel_list_groupsread
List groups
List ring groups (ring_all, hunt, monitoring) with members. Filter by name, description or type. GET /groups.
placetel_list_sitesread
List sites
List company sites (locations) with address and prefix. GET /sites.
placetel_list_faxesread
List faxes
In- and outbound faxes with from/to number, status, pages, duration, type and the file URL. Filter by direction or number. GET /faxes.
placetel_get_faxread
Get fax
One fax by id: numbers, status, status info, pages, retries, report and file URL. GET /faxes/{id}.
placetel_list_call_center_queuesread
List call center queues
List call-center queues with name, ring time, loops and prompts. Use the ids to filter call-center calls. GET /call_center_queues.
placetel_list_call_center_agentsread
List call center agents
List call-center agents with name, status, extension, priority and last call time. GET /call_center_agents.
placetel_list_call_center_callsread
List call center calls
Call-center calls of one day with queue, agent, from/to, answer status, start/end time and time spent in queue. date is required; narrow to queues with queue_ids. GET /call_center_calls.
placetel_create_contactwrite
Create contact
WRITE: create a contact in the shared Placetel phone book. Give at least a name, company or number. Nothing is sent to the contact. POST /contacts.
placetel_update_contactwrite
Update contact
WRITE: update the given fields of a contact (omitted fields stay; an empty string clears a text field). tags replaces the whole tag list; blocked=true blocks the caller. PUT /contacts/{id}.
placetel_activate_number_profilewrite
Activate number profile
WRITE: switch the active routing profile of a phone number (for example to Holiday or Night). This changes LIVE call handling for that number immediately: callers are routed differently. Find ids with placetel_list_number_profiles. PUT /numbers/{number_id}/profiles.
placetel_initiate_callwrite
Initiate call
WRITE: start a real phone call. Placetel rings the given SIP user's phone first and, once answered, dials the target number. This places an actual call and call charges apply. Do not use without the user's explicit request. POST /calls.
placetel_send_smswrite
Send SMS
WRITE: send a real SMS to a phone number from the Placetel account. The recipient receives it immediately and SMS charges apply; it cannot be recalled. Do not use without the user's explicit request and exact text. POST /sms.
placetel_usage_statusmeta
Usage status (free-tier meter)
Report the caller's current usage: the plan, calls used this month, the limit of the plan (the free monthly cap or the Pro fair use limit), remaining, and whether the limit is reached. Read-only; does not count against the meter.
placetel_request_featuremeta
Request a missing feature
Tell usefulapi that the user needs something the Placetel tools cannot do yet (a missing tool, field or filter). Call it only when the user asks for something none of the tools can do, and tell the user that you send the request. Do not call it for errors or for normal requests. Do not include personal data, credentials or customer records. Stored with the product name and the client type (for example Claude or Cursor), without the user's account. At most 5 requests per day. Does not count against the meter.
placetel_upgrademeta
Upgrade to Pro (unlimited*)
Get Pro: unlimited tool calls (fair use limit: 10,000 a month) on Placetel (the free tier caps monthly usage). Plans: "monthly" — $9/month; "yearly" — $90/year (2 months free). Cancel any time: Pro then runs to the end of the paid period, so it also suits a one-time job. *A fair use limit applies. For heavy use (near Pro's limit): "plus" or "plus_yearly" — Pro+, $19/month or $190/year, unlimited tool calls (fair use limit: 100,000 a month); an existing Pro subscription changes to Pro+ in place (needs confirm: true; the price difference for the rest of the period is charged at once). Otherwise returns a short link to open in your browser (it opens Stripe Checkout); after payment the account upgrades automatically. Does not count against the meter.
placetel_cancel_subscriptionmeta
Cancel the Pro subscription
Cancel the caller's Placetel Pro subscription at the end of the paid period (no refund for the current period; Pro continues until then, then the free tier applies). Requires confirm: true. Run placetel_upgrade later to undo the cancel before the period ends. Does not count against the meter.

Pricing

PlanPriceLimit
Free$050 tool calls / month
Proper account$9/mo · $90/yrUnlimited*

*Pro fair use limit: 10,000 tool calls a month on this server. For more, write to [email protected].

Pro covers this Placetel server only. Subscribe with placetel_upgrade (it returns a Stripe Checkout link). Cancel any time with placetel_cancel_subscription: Pro continues to the end of the paid period, with no refund for the current period, and running placetel_upgrade before then undoes the cancel. Or write to [email protected].

FAQ

Is this an official Placetel product?

No. usefulapi is an independent service. It is not affiliated with or endorsed by Placetel. The server calls the Placetel API with your own Placetel access, so it sees only the data that your account can see.

Can I connect Placetel to Claude or ChatGPT?

Yes. In Claude, add this server's URL as a custom connector. In ChatGPT, add it as a custom MCP server in Plugins. Then log in once. Cursor, VS Code, Claude Code and Codex work too. See the setup steps.

What do I need to connect?

The login page asks for your Placetel API key. See Before you connect for where to find it.

Do I put my Placetel key or an Authorization header in the client config?

No. Add only the URL. Do not add an Authorization header or an API key to the client config. The server signs you in with OAuth: the login page asks for your Placetel API key. If the config has such a header, remove it: some clients then send that header instead of the login token, and every call fails with 401.

How do you keep my Placetel credentials?

The login stores them encrypted in the authorization grant of your connection. The server uses them to call the Placetel API for you and to derive a private account id for usage metering. usefulapi does not show them on any page or in any reply. To stop all access, remove the connector and change or delete these credentials in Placetel.

Can the AI change my Placetel data?

Yes, if you approve it. 5 of the 28 Placetel tools can create or change data. The other 23 are marked read-only. Most MCP clients ask you to approve a tool call before it runs.

What does it cost?

The Free plan gives 50 tool calls / month. Pro costs $9/mo or $90/yr, with unlimited tool calls (fair use limit: 10,000 tool calls a month), for this Placetel server only. Cancel any time: Pro then runs to the end of the paid period. Run placetel_usage_status to see how many calls you used.

How do I subscribe or cancel?

Ask the AI to run placetel_upgrade: it returns a Stripe Checkout link. To cancel, run placetel_cancel_subscription. Pro continues to the end of the paid period.

What if a Placetel tool that I need is missing?

Tell the AI what you wanted to do. It can send the request with placetel_request_feature. We store the text with the server name, the type of AI client and the tool you tried, not with your account, and read every request when we plan new tools. You can send up to 5 requests per day.

Which AI clients can I use?

Any client that supports remote MCP servers (Streamable HTTP) with OAuth login: Claude (web and desktop), Claude Code, ChatGPT, Codex, Cursor, VS Code, Windsurf and others.

This is a Model Context Protocol endpoint — meant to be connected from an AI client, not opened in a browser. An invalid_token response at the URL is the auth gate working as designed; clients authenticate automatically.

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