Squadcast MCP server

Read incidents, services, teams, on-call schedules; acknowledge, resolve and note incidents. Hosted by usefulapi — connect from Claude, Cursor, or any MCP client.

Claude claude.ai · Desktop

  1. Open Customize → Connectors, then click + Add → Add custom connector.
  2. Enter the name Squadcast and this URL, then click Add:
    https://squadcast.usefulapi.io/mcp
  3. Claude opens the login page: enter your Squadcast Refresh Token.
  4. In a chat, click + → Connectors and turn on Squadcast.

Team and Enterprise: an Owner adds the connector for the organization first.

Claude Code

Run this command, then run /mcp in Claude Code to log in:

claude mcp add --transport http squadcast https://squadcast.usefulapi.io/mcp

Cursor

Add to Cursor or add this to ~/.cursor/mcp.json:

{
  "mcpServers": {
    "squadcast": {
      "url": "https://squadcast.usefulapi.io/mcp"
    }
  }
}

VS Code

Add to VS Code or add this to .vscode/mcp.json:

{
  "servers": {
    "squadcast": {
      "type": "http",
      "url": "https://squadcast.usefulapi.io/mcp"
    }
  }
}

Other MCP clients (Windsurf, Cline, Zed and more): add the URL as a remote MCP server (Streamable HTTP). The client then opens the login page in your browser. Do not add an Authorization header: see Before you connect.

live20 toolsFree 100 tool calls / monthPro $9/mo · $90/yr

Before you connect

The login page asks for your Squadcast Refresh Token.

Find it in Squadcast → Settings → API / Personal access (generate an API Refresh Token). It is exchanged for a short-lived access token on each use, used only to call the API on your behalf and to derive a private account id; it is never shown to anyone.

Add only the URL. Do not add an Authorization header or an API key to the client config. The server signs you in with OAuth: the login page asks for your Squadcast Refresh Token. If the config has such a header, remove it: some clients then send that header instead of the login token, and every call fails with 401.

Example prompts

Turn on the Squadcast connector, then ask in plain words. The AI picks the tools.

Tools 20

ToolTypeWhat it does
squadcast_list_incidentsread
List incidents
Search/list incidents over a time window with filters (status, service, priority, assignee, tags, sources, starred, SLO-affecting) and sorting. `start_time`, `end_time` (both ISO8601) and `owner_id` (a TEAM id — use squadcast_list_teams to find it) are REQUIRED. Squadcast: GET /v3/incidents/export.
squadcast_get_incidentread
Get incident
Get a single incident by its id. Squadcast: GET /v3/incidents/{incidentID}.
squadcast_get_incident_eventsread
Get incident events
Get the timeline of events for a single incident (state changes, notifications, actions). Squadcast: GET /v3/incidents/{incidentID}/events.
squadcast_list_incident_notesread
List incident notes
List the war-room notes on a single incident. Squadcast: GET /v3/incidents/{IncidentId}/warroom.
squadcast_list_servicesread
List services
List services for a team. `owner_id` (a TEAM id — use squadcast_list_teams to find it) is REQUIRED. Squadcast: GET /v3/services.
squadcast_get_serviceread
Get service
Get a single service by its id. Squadcast: GET /v3/services/{serviceID}.
squadcast_list_usersread
List users
List all users in the organization. Squadcast: GET /v3/users.
squadcast_get_userread
Get user
Get a single user by their id. Squadcast: GET /v3/users/{userID}.
squadcast_list_teamsread
List teams
List all teams in the organization. A team id is the `owner_id`/`teamID` several other tools require. Squadcast: GET /v3/teams.
squadcast_get_teamread
Get team
Get a single team by its id. Squadcast: GET /v3/teams/{teamId}.
squadcast_list_squadsread
List squads
List squads for a team. `owner_id` (a TEAM id — use squadcast_list_teams to find it) is REQUIRED. Squadcast: GET /v4/squads.
squadcast_list_schedulesread
List schedules (on-call)
List on-call schedules for a team. `teamID` is REQUIRED (use squadcast_list_teams to find it). Set `myOnCall` to filter to schedules where the token's own user is currently on call — the 'who's on call' lens. Squadcast: GET /v4/schedules.
squadcast_list_escalation_policiesread
List escalation policies
List escalation policies for a team. `owner_id` (a TEAM id — use squadcast_list_teams to find it) is REQUIRED. Squadcast: GET /v3/escalation-policies.
squadcast_acknowledge_incidentwrite
Acknowledge incident
Acknowledge a triggered incident on the LIVE account (stops escalation/paging for it). Squadcast: POST /v3/incidents/{incidentID}/acknowledge.
squadcast_resolve_incidentwrite
Resolve incident
Resolve an incident on the LIVE account, recording a resolution message. Squadcast: POST /v3/incidents/{incidentID}/resolve.
squadcast_add_incident_notewrite
Add incident note
Add a war-room note to a LIVE incident (optionally with attachment URLs). Squadcast: POST /v3/incidents/{IncidentId}/warroom.
squadcast_usage_statusmeta
Usage status (free-tier meter)
Report the caller's current free-tier usage this month: calls used, monthly limit, remaining, and whether the cap is reached. Read-only; does not count against the meter.
squadcast_request_featuremeta
Request a missing feature
Tell usefulapi that the user needs something the Squadcast tools cannot do yet (a missing tool, field or filter). Call it only when the user asks for something none of the tools can do, and tell the user that you send the request. Do not call it for errors or for normal requests. Do not include personal data, credentials or customer records. Stored with the product name and the client type (for example Claude or Cursor), without the user's account. At most 5 requests per day. Does not count against the meter.
squadcast_upgrademeta
Upgrade to Pro (unlimited)
Subscribe to the Pro plan for UNLIMITED Squadcast tool calls (the free tier caps monthly usage). Choose monthly ($9/month) or yearly ($90/year — 2 months free) billing. Returns a Stripe Checkout link to open in your browser; after payment your account upgrades automatically. Does not count against the meter.
squadcast_cancel_subscriptionmeta
Cancel the Pro subscription
Cancel the caller's Squadcast Pro subscription at the end of the paid period (no refund for the current period; unlimited calls continue until then, then the free tier applies). Requires confirm: true. Run squadcast_upgrade later to undo the cancel before the period ends. Does not count against the meter.

Pricing

PlanPriceLimit
Free$0100 tool calls / month
Proper user$9/mo · $90/yrUnlimited

Pro covers this Squadcast server only. Subscribe with squadcast_upgrade (it returns a Stripe Checkout link). Cancel any time with squadcast_cancel_subscription: Pro continues to the end of the paid period, with no refund for the current period, and running squadcast_upgrade before then undoes the cancel. Or write to [email protected].

FAQ

Is this an official Squadcast product?

No. usefulapi is an independent service. It is not affiliated with or endorsed by Squadcast. The server calls the Squadcast API with your own Squadcast access, so it sees only the data that your account can see.

What do I need to connect?

The login page asks for your Squadcast Refresh Token. See Before you connect for where to find it.

Do I put my Squadcast key or an Authorization header in the client config?

No. Add only the URL. Do not add an Authorization header or an API key to the client config. The server signs you in with OAuth: the login page asks for your Squadcast Refresh Token. If the config has such a header, remove it: some clients then send that header instead of the login token, and every call fails with 401.

How do you keep my Squadcast credentials?

The login stores them encrypted in the authorization grant of your connection. The server uses them to call the Squadcast API for you and to derive a private account id for usage metering. usefulapi does not show them on any page or in any reply. To stop all access, remove the connector and change or delete these credentials in Squadcast.

Can the AI change my Squadcast data?

Yes, if you approve it. 3 of the 16 Squadcast tools can create or change data. The other 13 are marked read-only. Most MCP clients ask you to approve a tool call before it runs.

What does it cost?

The Free plan gives 100 tool calls / month. Pro costs $9/mo or $90/yr, with unlimited tool calls, for this Squadcast server only. Run squadcast_usage_status to see how many calls you used.

How do I subscribe or cancel?

Ask the AI to run squadcast_upgrade: it returns a Stripe Checkout link. To cancel, run squadcast_cancel_subscription. Pro continues to the end of the paid period.

What if a Squadcast tool that I need is missing?

Tell the AI what you wanted to do. It can send the request with squadcast_request_feature. We store the text with the server name, the type of AI client and the tool you tried, not with your account, and read every request when we plan new tools. You can send up to 5 requests per day.

Which AI clients can I use?

Any client that supports remote MCP servers (Streamable HTTP) with OAuth login: Claude (web and desktop), Claude Code, Cursor, VS Code, Windsurf and others.

This is a Model Context Protocol endpoint — meant to be connected from an AI client, not opened in a browser. An invalid_token response at the URL is the auth gate working as designed; clients authenticate automatically.

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