Groove MCP server. Read Groove shared-inbox conversations, contacts, agents and tags; close, assign, snooze and tag.
Add to your MCP config, then reload & authorize:
{
"mcpServers": {
"groove-hq": {
"url": "https://groove-hq.usefulapi.io/mcp"
}
}
}| Tool | Type | What it does |
|---|---|---|
groove_list_conversations | read | List conversations List support conversations (tickets) in the shared inbox, with rich filters. Filter by state, channel_id, folder_id, tag_name, assigned, starred, or keywords; paginate with first/after. Groove GraphQL: conversations(filter: ConversationFilter). |
groove_get_conversation | read | Get conversation Get a single conversation by id — subject, state, assignment, contact, channel, counts, and tags. Groove GraphQL: conversation(id: ID!). |
groove_list_contacts | read | List contacts List customer contacts (people who wrote in). Optional keyword search over name/email; paginate with first/after. Groove GraphQL: contacts(keywords: String). |
groove_get_contact | read | Get contact Get a single contact by id — name, email, role, type, and conversation count. Groove GraphQL: contact(contactId: ID!). |
groove_list_agents | read | List agents List agents (support staff / users) in the account, with role and state. Paginate with first/after. Groove GraphQL: agents. |
groove_list_channels | read | List channels List channels (mailboxes / inboxes — email, chat, etc.) configured in the account. Paginate with first/after. Groove GraphQL: channels. |
groove_list_tags | read | List tags List tags defined in the account (id, name, color) — use tag ids with the tag/untag write tools. Paginate with first/after. Groove GraphQL: tags. |
groove_list_folders | read | List folders List folders (saved views / smart folders that group conversations), with conversation counts. Paginate with first/after. Groove GraphQL: folders. |
groove_list_teams | read | List teams List teams (groups of agents that conversations can be assigned to). Paginate with first/after. Groove GraphQL: teams. |
groove_close_conversation | write | Close conversation CLOSES a conversation (marks it resolved) in the shared inbox. Groove GraphQL: conversationClose. |
groove_open_conversation | write | Open conversation RE-OPENS a closed/snoozed conversation in the shared inbox. Groove GraphQL: conversationOpen. |
groove_snooze_conversation | write | Snooze conversation SNOOZES a conversation until the given time (ISO8601) — it drops out of the inbox until then. Groove GraphQL: conversationSnooze. |
groove_star_conversation | write | Star conversation STARS a conversation (flags it for attention) in the shared inbox. Groove GraphQL: conversationStar. |
groove_assign_conversation | write | Assign conversation ASSIGNS a conversation to an agent and/or team. Pass agent_id, team_id, or both (at least one is required). Groove GraphQL: conversationAssign. |
groove_tag_conversation | write | Tag conversation ADDS tags (by tag id) to a conversation. Use groove_list_tags to find tag ids. Groove GraphQL: conversationTag. |
groove_untag_conversation | write | Untag conversation REMOVES tags (by tag id) from a conversation. Use groove_list_tags to find tag ids. Groove GraphQL: conversationUntag. |
groove_usage_status | Usage status (free-tier meter) Report the caller's current free-tier usage this month: calls used, monthly limit, remaining, and whether the cap is reached. Read-only; does not count against the meter. | |
groove_upgrade | Upgrade to Pro (unlimited) Subscribe to the Pro plan for UNLIMITED Groove tool calls (the free tier caps monthly usage). Choose monthly ($9/month) or yearly ($90/year — 2 months free) billing. Returns a Stripe Checkout link to open in your browser; after payment your account upgrades automatically. Read-only; does not count against the meter. |
| Plan | Price | Limit |
|---|---|---|
| Free | $0 | 100 tool calls / month |
| Proper user | $9/mo · $90/yr | Unlimited |
This is a Model Context Protocol endpoint — meant to be connected from an AI client, not opened in a browser. An invalid_token response at the URL is the auth gate working as designed; clients authenticate automatically.